Volunteer Response Team/Volunteering
Template:OTRS/en Template:OTRS/Volunteering/en
- Babel / Languages you can reply in: hi-N, en-5, es-2, de-2
- Your most active user talk page(s):[1]
- Email sent?: Yes
- Queues you would like access to:info-de , info-en, info-es, permissions
I'd like to help out on OTRS because I have got good experience in incident ticket management with handling queries, grievance, & their resolution from people of varied background on different issues. I could use this experience here on Wikimedia projects. I believe in delivering satisfaction in rightful manner. I would love to help Wikimedia communities with my best effort. -- !dea4u 16:56, 4 November 2014 (UTC)
- It's good that you want to help out however, most of your edits seem to be on enwiki and on commons. Before requesting any of the German, and Spanish queues, you should first start to rack up some edits on those langauge wikis to get a feel for how the wiki works etc. OTRS members also usually help out in their native language not in a language they haven't exactly "mastered" yet. In this case, I suggest going for the info-en and permissions-en queues. Eurodyne (talk) 02:38, 6 November 2014 (UTC)
- Eurodyne, I do agree with your thought about working on Spanish & German wikis first. Well, for now info-en and permissions-en queues would be great to start. Are there any queues for Hindi(hi) language?( !dea4u 05:28, 6 November 2014 (UTC))
- Hello !dea4u, FYI - There are no queues for Hindi yet. ~ Nahid Talk 15:29, 6 November 2014 (UTC)
- No issue over Hindi queues, It would be great to start with info-en & permissions-en ( !dea4u 09:28, 14 November 2014 (UTC))
- Hello !dea4u, FYI - There are no queues for Hindi yet. ~ Nahid Talk 15:29, 6 November 2014 (UTC)
- Eurodyne, I do agree with your thought about working on Spanish & German wikis first. Well, for now info-en and permissions-en queues would be great to start. Are there any queues for Hindi(hi) language?( !dea4u 05:28, 6 November 2014 (UTC))
- Babel / Languages you can reply in: fr-N, en-2, es-2, eo-1
- Your most active user talk page(s): French Wikipedia
- Email sent?: Yes!
- Queues you would like access to: permissions, info-fr
Hello. I'm a Wikimedia contributor since 2010. I would like to help in OTRS because it seems there is a serious need in french queues, so Elfix told me I could be useful. I'm a sysop on frwiki, and as a sysop my speciality is copyvio. On Commons I regularly nominate copyrighted images for deletion. And I contest people questions about Wikimedia everyday in real life. I've never been blocked. Kvardek du (talk) 22:14, 7 November 2014 (UTC)
- OK for queues which affect Commons. There is basic demonstrated knowledge on what is required in C:COM:L. Kvardek du in relation to this I hate bureaucracy myself, but this is one instance where there are reasons that images need to be mentioned in DR's on Commons, e.g. so that they can be tracked and undeleted when out of copyright, etc. If you need to bulk nominate images you will find C:COM:VFC useful. Russavia (talk) 07:15, 30 November 2014 (UTC)
- Oh, thank you very much, Russavia. This tool will help me a lot. Well, I had too angry words. Commons is also complicated because copyright laws are complicated, and this kind of tools are too uneasyly accessible in my opinion. Thank you again. Kvardek du (talk) 15:00, 30 November 2014 (UTC)
- Kvardek du just be mindful, we can get let emotions get the best of us and we can swear like sailors on project (I know I do ha) but on OTRS just stay cool and you'll be fine. Russavia (talk) 16:12, 1 December 2014 (UTC)
- Russavia : I was angry against a system (more precisely, not exactly angry : very tired...), but I perfectly know that on OTRS I'm writing to humans. So I think there will not be any problem. swear like sailors ? I did not konws this expression, but you're perfectly right : my first name is the french word for sailor... Kvardek du (talk) 01:53, 2 December 2014 (UTC)
- Kvardek du just be mindful, we can get let emotions get the best of us and we can swear like sailors on project (I know I do ha) but on OTRS just stay cool and you'll be fine. Russavia (talk) 16:12, 1 December 2014 (UTC)
- Oh, thank you very much, Russavia. This tool will help me a lot. Well, I had too angry words. Commons is also complicated because copyright laws are complicated, and this kind of tools are too uneasyly accessible in my opinion. Thank you again. Kvardek du (talk) 15:00, 30 November 2014 (UTC)
- Babel / Languages you can reply in: English, Chinese-3
- Your most active user talk page(s): w:en:User talk:Jianhui67, commons:User talk:Jianhui67, wikidata:User talk:Jianhui67
- Email sent?: Yes
- Queues you would like access to: permissions, sister projects: commons & wikidata
I'd like to help out on OTRS because I am an active contributor in Commons and Wikidata. I would like to help to answer questions posted to various queues. I normally revert vandalism, find copyright violations and nominate images that are promotional, out of scope, violate FoP for deletion in Commons. I am familiar with licensing and copyright. In Wikidata, I revert vandalism and remove spam, and also do merging works. In addition, I am a sysop in Wikidata. I believe I would be an asset to OTRS and would do my best if my application is approved. Thanks! Jianhui67 talk★contribs 11:05, 11 November 2014 (UTC)
- Trusted user. Alan (talk) 23:31, 11 November 2014 (UTC)
- Trusted, no issue, afaik. — revimsg 06:33, 12 November 2014 (UTC)
- Trusted. As my point of view Jianhui67 is an enthusiastic volunteer and would be a significant asset to otrs. ~ Nahid Talk 18:25, 12 November 2014 (UTC)
- I am supporting. --Uğurkenttalk 15:29, 24 November 2014 (UTC)
- yes!--DangSunM (talk) 23:41, 26 November 2014 (UTC)
- No problem with Jianhui67 having access to queues which affect Commons. Demonstrated, long-term knowledge of Commons processes, etc, etc, etc. Russavia (talk) 07:04, 30 November 2014 (UTC)
- Great work, would be a great addition. Eurodyne (talk) 03:09, 5 December 2014 (UTC)
- Babel / Languages you can reply in : Native English
- Your most active user talk page(s): Here
- Email sent?: Y
- Queues you would like access to: info-en
I believe that I would be an excellent OTRS volunteer. My activity on Wikipedia has been sporadic in the past, however I am looking to deepen my engagement with the community. I work in a helpdesk environment for a living and believe that I can offer my assistance particularly due to the way I can approach any situation without bias. I am patient, thorough and understanding. If given an opportunity to volunteer with OTRS I will put my best effort into the duties assigned to me. I appreciate the consideration! , . -- Enti342 (talk) 20:08, 11 November 2014 (UTC)
- Babel/Languages you can reply in: English, Swedish-N
- Your most active user talk page(s): c:User talk:Josve05a, en:User talk:Josve05a
- Email sent: Yes
(some time back, when I first applied for info-en (denied)) - Queues you would like access to: photosubmissions, permissions
I'd like to help out on OTRS because I can help with uploading files that we have already gotten permissions for. I heard that there were a backlog of those, as well as tickets with people sending in OTRS-permissions. I am currently spending my editing-time on Commons, cleaning up files, categorising, but also nominating files which has no FoP, reporting copyvios and of course uploading my own photographs.
I know the copyright laws etc. pretty well and I think I would do a fine job tending to the queues with best of my abilities.
(I have previously applied for info-sv and info-en, but I got denied, so my email should still be in your records.)
--Josve05a (talk) 20:49, 11 November 2014 (UTC)
- Please see the green box in the intro … Please do so each time you apply. FDMS 4 20:50, 11 November 2014 (UTC)
- Done! Thank you. Josve05a (talk) 20:53, 11 November 2014 (UTC)
- Trusted user. Nick (talk) 18:26, 12 November 2014 (UTC)
- OK, the editor has become more active on Commons in recent months, and has a demonstrated knowledge of copyright, licencing, etc. Personal experience with the editor is such that if they are ever in doubt, they will ask for outside assistance/opinion. Russavia (talk) 07:02, 30 November 2014 (UTC)
- Babel / Languages you can reply in: English
- Your most active user talk page(s): w:en:User talk:MelbourneStar
- Email sent?: Yes
- Queues you would like access to: info-en
I'd like to help out on OTRS because I believe that I have a good grasp of policy and guidelines when it comes to editing Wikipedia, and I'm able to politely point newcomers and outsiders in the right direction. I've been an editor with the English Wikipedia for the past four years, and in that time I've developed a keen interest in the anti-vanadlism side of that project. Indeed, whilst working in that area, I usually come accross many new editors – primarily through edits of theirs connected to vandalism, BLP content, unsourced content etc.; and from that we discuss their edits should they have any queries. Additionally, I have edited Wikiquote and Wikicommons. Thank you, —MelbourneStar☆ (talk) 07:31, 15 November 2014 (UTC)
- Babel / Languages you can reply in: Portuguese, English-3
- Your most active user talk page(s): pt:User talk:Diego Queiroz
- Email sent?: Yes
- Queues you would like access to: info-pt
I'd like to help out on OTRS because I want to collaborate more of my time in administrative tasks. Currently I am a bureaucrat in pt.wikipedia and, due to this role, I am getting more participative and involved in the Wikimedia Projects. In pt.wikipedia, I am known to be civilized and proactive, without any block in my log. I also have good technical skills and I understand how parts of the MediaWiki software works, which allows me to develop scripts, bots, and make some minor changes to the wiki interface. --Diego Queiroz (talk) 02:39, 18 November 2014 (UTC)
Justlettersandnumbers
- Babel / Languages you can reply in: English, Italian-5, French-3/4
- Your most active user talk page(s): w:en:User talk:Justlettersandnumbers
- Email sent?: not yet ... needs a link to this post
- Queues you would like access to: info-en, Permissions
I'd like to contribute to OTRS. I'm a copyright clerk on en.wp and thus have a fairly good, but not expert, knowledge of permissions and copyrights for texts. There are times when it would be useful to me in that work to be able to access OTRS tickets. I'd hope that from there I could in time also learn to contribute in other ways. I have a fair knowledge of en.wp policies and practices relating to BLPs, notability, conflict of interest and paid editing. I speak Italian fluently, French well, and have a reading knowledge of Spanish and German. -- Justlettersandnumbers (talk) 15:20, 24 November 2014 (UTC)
- Justlettersandnumbers has an attention to detail and would be a great asset to the OTRS team, especially with the permissions queue. Mike V • Talk 06:44, 30 November 2014 (UTC)
- OK on any queues which affect Commons. As per this the editor has demonstrated knowledge on copyright, licencing, etc, so I think if left up to Commons community they would agree to give him access to queues affecting that community. Russavia (talk) 06:53, 30 November 2014 (UTC)
- Babel/Languages you can reply in: en, bn-N, hi-3, de-1, as-1
- Your most active user talk page(s): w:simple:User talk:Pmlineditor, User talk:Pmlineditor
- Email sent: Yes
- Queues you would like access to: info-en, permissions
I am an active editor in Wikimedia wikis for about 6 years. I would like to become an OTRS volunteer primarily to help answer questions posted in the queues. I'm mainly involved in crosswiki anti-vandalism and anti-spam efforts. I have been semi-active in Commons and have helped in Flickr reviews and nominating out of scope images. I'm primarily active in the Simple English Wikipedia, where I am a bureaucrat. I'm also a sysop in some other WMF wikis (Simple English Wiktionary, English Wikiquote and Meta-Wiki). Thank you for your consideration. --Pmlineditor (t · c · l) 18:10, 26 November 2014 (UTC)
- Trusted! Alan (talk) 20:46, 26 November 2014 (UTC)
- Trusted and active enough. His language capability would also be helpful if there will be any query regarding bengali and hindi related file. Happy to see another bn native speaker on board. ~ Nahid Talk 20:47, 26 November 2014 (UTC)
- Active one on a very wiki. I see their work. --Uğurkenttalk 21:40, 26 November 2014 (UTC)
- I would oppose the editor being given access to permissions queues which affect Commons. As per this there simply isn't enough demonstrated knowledge of what is required in terms of licencing, etc. The last DRs started were in 2011 for pretty basic, pretty obvious copyright violations. Whilst reviewing a licence on an external website is child's play, OTRS requires more demonstrated knowledge on C:COM:L that I'm just not seeing in the editors Commons edits. Russavia (talk) 07:00, 30 November 2014 (UTC)
- Definitely trusted, outstanding work and great personality. As Nahid mentioned, his language skills could also be a help. Eurodyne (talk) 03:12, 5 December 2014 (UTC)
- Babel / sv-N, en-3, fr-2, da-1:
- Your most active user talk page(s): sv:Användardiskussion:Paracel63
- Email sent?: Yes
- Queues you would like access to: info-sv, permissions
I've been active on Wikipedia since 2007/2008. I'm currently an administrator at svwp and helps out on general project tasks of various kinds. I'm active daily on svwp, including participating in our mentor system and several quality projects. I often upload my own photos to Commons, and I've gained much experience in helping new contributors understand the OTRS permissions process and the CC licensing system. I'd like to become an OTRS volunteer as a way of helping out in answering questions and shortening the OTRS pending queue times. Many thanks for your consideration.--Paracel63 (talk) 15:24, 27 November 2014 (UTC)
- Trusted user. -- Tegel (Talk) 15:59, 27 November 2014 (UTC)
- I agree to Tegel. --Uğurkenttalk 16:04, 27 November 2014 (UTC)
- OK on the info-sv, not on permissions-commons. As per this and this, there simply isn't enough demonstrated knowledge of what is required on OTRS in C:COM:L, C:COM:SCOPE, and other issues that affect Commons. Paracel63 this isn't personal at all, and I value the work you do on Commons, but the Commons community needs to have some degree of oversight on who is given access to OTRS queues which affect that project, and I don't think there's enough demonstrative knowledge thus far. Russavia (talk) 06:47, 30 November 2014 (UTC)
- Comment: OK. So it is the amount of activity in the Commons/User talk namespaces that is lacking? Well, if that is a deciding factor… Please advice if/when there is any lack in my judgment. For what it's worth, here's my activity in the corresponding namespaces on svwp: [2] and [3]. Best of wishes/P--Paracel63 (talk) 13:48, 1 December 2014 (UTC)
- No, it is not about the lack of contibs. in User talk/Commons name space, but it is the lack of evidence that you know sufficient of copyright laws/rules such as "COM:de minimis", COM:FoP, COM:TOO, copyvios etc. which is displayed on talk pages and Commons deletion requests etc. Josve05a (talk) 14:05, 1 December 2014 (UTC)
- Paracel63 as per Josve05a's comments, I'm just not sure if I can see that there is enough knowledge about the main issues that affect Commons. Could you possibly show some diffs on sv.wp that demonstrate that knowledge and if it is evident then sure I'll support permissions for sure :) Russavia (talk) 16:10, 1 December 2014 (UTC)
- Comment: OK. So it is the amount of activity in the Commons/User talk namespaces that is lacking? Well, if that is a deciding factor… Please advice if/when there is any lack in my judgment. For what it's worth, here's my activity in the corresponding namespaces on svwp: [2] and [3]. Best of wishes/P--Paracel63 (talk) 13:48, 1 December 2014 (UTC)
- Babel / Languages you can reply in: en-3, fr-2, pl-N
- Your most active user talk page(s): pl:Dyskusja wikipedysty:Einsbor
- Email sent?: Yes
- Queues you would like access to: info-pl (with subqueues), permissions
I would like to assist newcomers who wish to contribute to the Wikimedia projects, but since I hold oversight privileges at pl.wikipedia, I am also able to help those whose private data has been revealed, or those individuals who have been defamed. -- Einsbor (talk) 20:09, 28 November 2014 (UTC)
- A trusted user who's already proven himself. Considering none of the pl.wikipedia's oversighters have access to OTRS and given Einsbor's attitude, I consider him a valuable addition. Wojciech Pędzich Talk 20:21, 28 November 2014 (UTC)
- I don't support access to any of the permissions queues being given at this stage. Permissions requires a knowledge of licencing requirements on Commons, and there simply isn't enough activity on Commons which would demonstrate to the Commons community that the editor has knowledge of C:COM:L, etc. Einsbor this isn't personal at all, and I think you'd be great for info-pl, but there needs to be some oversight from the Commons community with OTRS queues which affect that community. Please get involved in Commons more, and demonstrate knowledge of what is required with licencing, scope, etc. Russavia (talk) 06:37, 30 November 2014 (UTC)
- (Just remember: This is not a "vote" or a "!vote". Josve05a (talk) 06:41, 30 November 2014 (UTC))
- Einsbor is a trusted user with great communication skills and an exceptional knowledge about the projects. I'm sure he would be a great help. Especially that as an oversighter he has gained a lot of experience in helping with delicate matters related to privacy which often require a lot of tact and insight. Magalia (talk) 16:07, 2 December 2014 (UTC)
- Being on oversight on one WMF should do it for me. Highly trusted user. Eurodyne (talk) 03:14, 5 December 2014 (UTC)
- Babel/Languages you can reply in: English-3, French-N
- Your most active user talk page(s): w:fr:User talk:Trizek
- Email sent: Yes
- Queues you would like access to: info-fr
I'd like to help out on OTRS because there is a lot to do. I'm sysop on fr-wiki, mainly involved on welcoming and helping newbies. Elfix and other OTRS French volunteers press me to join, and I'm ok for this! :). --Trizek from FR 10:09, 1 December 2014 (UTC)
- Babel / Languages you can reply in: Hebrew, English
- Your most active user talk page(s): w:he:שיחת משתמש:בריאן
- Email sent?: Yes
- Queues you would like access to: He
I'd like to help out on OTRS because I am Sysop in Hebrew wikipedia and there is not enough people to handle all the requests on the OTRS system there. -- בריאן (talk) 19:53, 6 December 2014 (UTC)
- I
Support the request. I asked for more volunteers in Hebrew wikipedia Village pump here and Brian agreed to help. Thanks. Hanay (talk) 03:00, 7 December 2014 (UTC)
- Although this is not a vote, I would like to express my deep trust and appreciation to Brian's actions so far. He will be a good addition to the Hebrew OTRS team. Matanya (talk) 09:11, 7 December 2014 (UTC)
- Babel / Languages you can reply in: hu-N, en-2, de-1
- Your most active user talk page(s): w:hu:User talk:Samat
- Email sent?: Yes
- Queues you would like access to: info-hu, permissions, wm-hu
I was co-founder of the Hungarian OTRS team and the queues in Hungarian language in the beginning of 2008. As the executive vice-president of WM-HU I had access to wm-hu since end of 2008. Because I was very busy in my real life, I retired from volunteering in the OTRS after 5 years in early 2013. Now, as a reelected board member of WM-HU I would like to access to wm-hu queues, and in my limited free time I would like to help out the volunteers in the info-hu and permissions-hu queues, too. -- Samat (talk) 17:15, 7 December 2014 (UTC)
Support - RepliCarter (talk) 17:27, 7 December 2014 (UTC)
Support - Matteo55 (talk) 17:38, 7 December 2014 (UTC)
Support --Pallerti
Rabbit Hole 17:50, 7 December 2014 (UTC)
Support -- Hungarikusz Firkász (talk) 17:57, 7 December 2014 (UTC)
- Hi Samat. Just a note with regards to wm-hu access; you would need to contact the Chapter itself for that request. Peter G. has been my contact in the past for that particular queue. Rjd0060 (talk) 18:01, 7 December 2014 (UTC)
- I informed the president in a private mail. Samat (talk) 18:17, 7 December 2014 (UTC)