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In May 2023, it was announced that Thompson would step down as head of Royal Mail. In the statement announcing his departure, Mr Thompson said he had been "incredibly proud to lead Royal Mail during this crucial period, and the changes made & negotiated have given Royal Mail a chance to compete and grow".<ref>{{Cite news |date=2023-05-12 |title=Royal Mail boss Simon Thompson to step down |language=en-GB |work=BBC News |url=https://www.bbc.com/news/business-65572229 |access-date=2023-05-12}}</ref> The [[Communication Workers Union (United Kingdom)|Communication Workers Union]] had previously called for Thompson to step down.
==Criticism==
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