Talk:Chime (company)
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Semi-protected edit request on 16 April 2021
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Remove "Wells Fargo" as founders and replace with "Chris Britt and Ryan King". Wells Fargo is not a founder of Chime. Gavinsmith976 (talk) 16:28, 16 April 2021 (UTC)
- Not done: please provide reliable sources that support the change you want to be made. ScottishFinnishRadish (talk) 16:30, 16 April 2021 (UTC)
First edit request
editThis edit request by an editor with a conflict of interest has now been answered. |
Hello, this is my first edit request. I'm here as an employee of Chime and have learned about the rules for editors such as myself that have a conflict of interest. I added my disclosure above, and on my User page. I'm learning and want to make positive contributions so please let me know how my requests can be improved.
To start, I have a suggestion for the History section.
- There are four single sentence paragraphs at the end of the section. I think the article would read better if they were combined. I drafted the version below that ties them together and clarified some details. I also removed the claim about the SF office being the "largest office space leased in San Francisco that year" because it seems not particularly encyclopedic. I also omitted the sentence on the lawsuit against the two people impersonating the company as that does not seem like a major moment in Chime's history and did not receive much coverage.
References
- ^ Done deal: Chime signs the largest new San Francisco lease of the year at downtown skyscraperSan Francisco Business Times
- ^ "With Fintech Stocks Down 40%, Chime Delays Its IPO". Forbes. Retrieved 2022-02-19.
- ^ León, Riley de (3 November 2022). "Chime cuts 12% of its workforce, adding to recent wave of tech layoffs". CNBC. Retrieved 3 November 2022.
Thanks for taking a look! Chime rep DB (talk) 21:32, 2 April 2024 (UTC)
- Done Reasonable request. - DrOrinScrivello (talk) 14:29, 7 May 2024 (UTC)
- @DrOrinScrivello: Thanks for reviewing! 2601:240:CB00:5FD0:45B0:30DE:6E86:EFDA (talk) 18:04, 9 May 2024 (UTC)
Additions from recent reporting
editThe user below has a request that an edit be made to Chime (company). That user has an actual or apparent conflict of interest. The requested edits backlog is moderate. Please be patient. There are currently 139 requests waiting for review. Please read the instructions for the parameters used by this template for accepting and declining them, and review the request below and make the edit if it is well sourced, neutral, and follows other Wikipedia guidelines and policies. |
Hello again, I'd like to suggest some more changes to this article. Forbes recently published this in-depth story about Chime. I see some information about Chime's hybrid model, employees and customers has already been added to the History section. I think there are more details in the story that would help add context to this article. Below are some suggestions with the supporting text:
- Add: As of May 2024, Chime was processing $8 billion worth of transactions monthly. The company's customers are largely made up of young Americans with incomes ranging from $35,000 to $65,000 annually.
- Forbes: "$1.5 billion in annualized revenue and seven million customers using its cards for $8 billion a month in transactions."
- Forbes: "Chime has attracted largely young Americans earning between $35,000 and $65,000 a year to its free checking accounts and debit cards."
- Add: Chime's revenue in 2023 was approximately $1.3 billion.
- Forbes: "In 2023, Chime’s revenue grew an impressive 30% to about $1.3 billion…"
- Replace "with a mission of creating financial peace of mind." with "to serve less affluent communities and people living paycheck to paycheck"
- Forbes: "But through it all, Britt has stayed true to his mission of serving the less affluent."
- Forbes: "Yet the message conveyed in news stories about Wells Fargo’s move was unmistakable: the big banks didn’t want the sort of people Britt grew up with—the lower-middle-class Americans living paycheck to paycheck who couldn’t maintain a $1,500 balance."
- Add: Chime announced in May 2024 that it would begin offering short-term loans of up to $1,000 to customers, pending regulatory approval.
- Forbes: "Customers will be able to take out a three- or six-month personal loan of up to $1,000 instantly. There’s no credit check required to apply and no late fees, though any missed payments will be reported to the credit bureaus. Each short-term loan has a fixed dollar amount of interest that works out to an annual percentage rate ranging from 6% to 36%. Chime expects the loans to become available over the next month or two pending regulatory approval."
- Add: The company extended its Series A funding in 2016 with $9 million in venture capital led by Aspect Ventures. At the time the company was valued at $34 million.
- Forbes: "In 2016, they finally landed a “Series A extension” of $9 million led by Lauren Kolodny at Aspect Ventures, at a flat valuation of just $34 million."
- Add: In 2018, Chime added the ability to access funds from direct-deposit paychecks two days early, along with savings accounts with automatic transfers, free ATM withdrawals from ATMs in its network, and removed overdraft fees for debit purchases.
- Forbes: "The most innovative was access to direct-deposited paychecks two days early—something that the banks could have done, but never had an incentive to do, since it would cost them float. Chime also rolled out a savings account; the option to automatically move part of your paycheck into that savings account; free ATM withdrawals at a network of 38,000 ATMs; and no overdraft fees, the bane of those living paycheck to paycheck."
I'll leave it at that for now to keep this request from getting too long.
There's another thought / question I have for editors. I noticed the article has a fair amount of redundant content about account closures related to fraud during the COVID-19 pandemic. Would it make sense to consolidate all of that to the section on account closures for neutrality and clarity? If so, the Forbes article also contains some additional context that could be used. I don't mind proposing specific changes if that's helpful.
@DrOrinScrivello: Thanks again for reviewing my last request. If you have any feedback on these suggestions it's most welcome.
Thanks for taking a look! Chime rep DB (talk) 15:58, 29 May 2024 (UTC)
Request to remove irrelevant information
editThis edit request by an editor with a conflict of interest has now been answered. |
Hi, I'm submitting this request on behalf of my employer, Chime Financial, Inc.
I'd like to request removal of the section titled Illegal practices with the Sendwave app, which was added on May 30 and is about a different company than Chime Financial, Inc.
Both Forbes and Bloomberg verify that Sendwave and Chime, Inc. are unrelated to the subject of this article, Chime Financial, Inc.
I will not remove the content myself because of my conflict of interest, and appreciate editors taking the time to help keep this article accurate.
Thanks, Chime rep DB (talk) 23:07, 5 June 2024 (UTC)
- Done Righto! I moved it to WorldRemit, the parent of the other Chime. I apologize, And thanks for the references which sort it out. -- M.boli (talk) 01:53, 6 June 2024 (UTC)
- @M.boli: Thanks so much! I appreciate the swift response. If you're interested, I posted some suggestions above from a recent in-depth feature in Forbes. It included a good deal of historical context I think would improve the article. I'm new to Wikipedia and interested in any feedback. Thanks again, Chime rep DB (talk) 15:32, 12 June 2024 (UTC)
Consolidating redundant information and balance changes
editThe user below has a request that an edit be made to Chime (company). That user has an actual or apparent conflict of interest. The requested edits backlog is moderate. Please be patient. There are currently 139 requests waiting for review. Please read the instructions for the parameters used by this template for accepting and declining them, and review the request below and make the edit if it is well sourced, neutral, and follows other Wikipedia guidelines and policies. |
Hi, I'm submitting another request on behalf of my employer, Chime Financial, Inc.
There appears to be a lot of repetitive information on this page about account closures and I am making the following suggestions to consolidate this, which will I think will improve the article's adherence to guidelines on weight to viewpoints and reduce redundancy.
I suggest the following be removed in order to reduce redundancies:
- In the Introduction, "which may not be returned in a timely fashion." from the sentence, "Customers cannot appeal to banking regulators to retrieve their deposits, which may not be returned in a timely fashion"
- My understanding is that the Introduction should summarize what the company is most known for, and this seems like more detail than is necessary on this topic for the Introduction.
- In the Customer service section: "Chime can close user accounts with no notice, it is not required to provide a reason for the cancellation to the customer."
- This is also covered in Account closures, difficulty recovering deposits, for which I've made a suggestion below.
- In the Account closures, difficulty recovering deposits section, "Since Chime customers are not customers of any bank, their recourse is often limited"
- This is a confusing sentence that is poorly written. It is misleading because it implies Chime customers have no bank accounts, anywhere. The source used to verify this does not have it as original reporting, but as a quote within the article.
On the subject of account closures, I would like to recommend the following edits of language for accuracy:
- In the Account closures, difficulty recovering deposits section replace "The company has no obligation to provide a reason, or even have a reason, to close an account." with "The company's user agreement includes that it may "terminate, limit or suspend your access to or use of the Chime Services at any time and for any reason or no reason""
- The supporting sources do not directly support the content as written. Specifically, the sources do not directly verify whether Chime has an "obligation" to provide reasons for account closure, but that the company's user agreement says it may “terminate, limit or suspend your access to or use of the Chime Services at any time and for any reason or no reason.”
I will not remove or add the content myself because of my conflict of interest, and appreciate editors taking the time to help keep this article accurate.
Thanks, Chime rep DB (talk) 19:45, 31 July 2024 (UTC)