Wikipedia talk:Dispute resolution noticeboard

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Latest comment: 3 days ago by Levivich in topic Time to shut down DRN
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First-timer

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@Robert McClenon: You seem to be running the show here (alone, for a really long time), so you probably want to take a look at my first attempt at moderating a discussion here—Wikipedia:Dispute resolution noticeboard#Talk:Mukokuseki#Undo. Snowmanonahoe (talk · contribs · typos) 18:00, 3 April 2024 (UTC)Reply

User:Snowmanonahoe - Thank you for taking a dispute. Robert McClenon (talk) 21:40, 3 April 2024 (UTC)Reply
@Robert McClenon, could you please review this dispute resolution if you have the time. Thank you, IOHANNVSVERVS (talk) 01:43, 7 April 2024 (UTC)Reply

Does a mention for reference in an article mandate notability

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I have a dispute with another editor and could use some feedback from other editors. I appreciate any input. My main issue revolves around the Off topic / Notability guidlines. There is a person (who at this moment does not have their own wiki-article) that is in the news about participating in unlawful activity. In the reliable sources that are cited, they mention that this person was employed at a notable organization as a high ranking member. All reliable citations use one single sentence that reads, "Individual, who held this position at XYZ organization, is being charged with _______ crimes" (Or some variation of that single sentence). All reliable sources state zero correlation between the notable organization of employment and the crime being committed by the individual. There is no minority view that there would be any association between said organization and the illegal activity. There have been several editors (some who were IP editors), that have felt the need to place that information onto the page of the organization. One of the early editors to add this information felt the need to mention in their edit summary that this might not be the best place for the information and may merit deletion and to discuss it on the talk page. After challenging the inclusion of this information on the organizations article talk page, all of the editors who were involved have been pinged and asked to come discuss, as of yet none have responded(over the course of several weeks), minus one editor who seems pretty hellbent on keeping the info pertaining to the illegal, un-associated crimes on the page. His defense for inclusion of this individual's crimes within the organization's article is that mere mention for reference of his employment at said organization equals notability for that organization. In an effort to try to compromise with keeping the information on Wikipedia, as it should not be completely removed, I tried to re-locate the information about the illegal activity with creation of a page for the individual it was pertaining to, or move it over to the actual organization in which the illegal activity was associated with (Not to be confused with the notable organization in which where he was employed and has no relevance to). The editor in opposition won't budge even when I and one other editor believe that our arguments based in policy seem to be quite clear that the information is off-topic, and not relevant for inclusion. I am assuming good faith, but this editor has made it clear he will not compromise on re-locating the info and is showing patterns of WP:STONEWALLING. What is the best course of action? I will note that I tried to remove the content but new un-involved editors would come and just drop the information in again and again (there was another editor who removed the content as well), unaware of the talk page discussion(efforts to compromise) going on, and then proceed to ignore pings to come discuss their addition on the talk page. MaximusEditor (talk) 22:59, 3 June 2024 (UTC)Reply

MaximusEditor, this isn't really the place to bring up specific disputes. In your case, I would suggest the BLP noticeboard. When you post there, remember to specify which article you are talking about; I can't make that out from anything you said above. Seraphimblade Talk to me 01:52, 4 June 2024 (UTC)Reply
Thanks @Seraphimblade,
I appreciate the response. I guess I was hoping for maybe a more generic way to deal with editors ignoring discussion rooted in policy and stonewalling before making a formal complaint on the dispute noticeboard. Do you think if I have issue with that sole editor I should submit a ticket for dispute resolution or do you think the BLP noticeboard would be a better place for this type of situation? MaximusEditor (talk) 19:40, 4 June 2024 (UTC)Reply
I certainly wouldn't consider the BLP noticeboard any "formal" thing at all. It's just kind of a way to say "Hey, this looks like a BLP problem" and get some more thoughts on whether it is, and if so what should be done about it. Seraphimblade Talk to me 20:04, 4 June 2024 (UTC)Reply

Etan Ilfeld

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Please note that after a brief look at the newly-opened Etan Ilfeld dispute, [1] I have removed the disputed content as a clear and unambiguous violation of WP:BLP policy. [2] AndyTheGrump (talk) 12:13, 22 July 2024 (UTC)Reply

Time to shut down DRN

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Looking back at past few weeks' activity, the rate of positive outcomes is appalling, and the waste of editors' time prodigious. This noticeboard seems like a drag on Wikipedia. What is the process for proposing it be shut down? Bon courage (talk) 17:47, 13 August 2024 (UTC)Reply

Are you prepared to propose anything as an alternative? DonIago (talk) 17:52, 13 August 2024 (UTC)Reply
The remaining mechanisms that do (sort of) work: Talk page discussion, noticeboards, RfCs, 3O even. Bon courage (talk) 17:55, 13 August 2024 (UTC)Reply
I believe that DRN does serve a purpose. DRN is to be used when talk page discussion was not successful, there might not be a dedicated noticeboard for the dispute, an RfC might be unnecessary or not the best option, and 3O is only for simple (two editor) disputes. Instead of shutting down DRN, I think we should improve it.
I have collected the outcomes of all DRN requests starting from April 2024 (starting here) and here are the results (if a single request was closed due to multiple reasons, the most significant reason was chosen here) [updated at 15:32, 15 August 2024 (UTC) & 10:40, 18 August 2024 (UTC) & 14:12, 18 August 2024 (UTC)]:
Outcomes of all DRN requests starting from April 2024
Outcome Number of requests
Ongoing 3
Out-of-scope (conduct issue) 2
Out-of-scope (huge dispute; consider RfC instead) 1
Out-of-scope (other) 3
Failure to list and notify all parties 2
Failure to notify the parties 3
Already pending at another forum (RfC) 4
Already pending at another forum (SPI) 1
Already pending at another forum (ANI) 4
Already pending at another forum (3O) 1
Already pending at another forum (NPOVN) 1
Already pending at another forum (BLPN) 1
Already pending at another forum (AE) 1
Lack of thorough discussion on talk page 15
Lack of recent discussion 3
Abandoned (by filing party) 8
Declined (by other party) 9
Nonspecific 1
Uncivil 1
CIR issues 2
Dispute between IPs 1
Agreed to an RfC 6
Agreed to discuss on appropriate WikiProject 2
Successfully reached consensus at DRN 1
Unsuccessful requests 64
Successful requests 9
All requests 73+3
We can see that there was only one request that was successfully resolved at DRN during that time, this one, and even that one was questionable (the IP that disagreed with 6 editors and consensus didn't agree with the outcome, but said "Feel free to close it").
We can also observe that the most common closure reason was the lack of thorough discussion on the talk page.
Considering this, I think we should come up with ideas to improve DRN including its request form. Kovcszaln6 (talk) 19:11, 13 August 2024 (UTC)Reply
Pretty damning. The question is: how to propose deletion. I'm supposing MfD, but maybe it's something else? Bon courage (talk) 19:20, 13 August 2024 (UTC)Reply
The closest thing that springs to mind is the deprecation of the User conduct RFC process, and that was an RFC at Wikipedia:Village pump (proposals) ([3]). The old Wikipedia:Mediation Committee was shut down via a RFC there as well. MrOllie (talk) 19:28, 13 August 2024 (UTC)Reply
I agree that that's probably the most appropriate venue for a formal motion to shutdown DRN (my own feelings on the idea are mixed at this time). It looks like that's where the discussion that led to the shutdown of WP:WQA occurred as well. DonIago (talk) 19:41, 13 August 2024 (UTC)Reply
Last I checked, no one is forced to participate in the DRN process? Dumuzid (talk) 19:44, 13 August 2024 (UTC)Reply
That could actually be part of the problem Bon courage (talk) 20:12, 13 August 2024 (UTC)Reply
I suppose so, but I am not seeing the negative effect here. It is staffed by volunteers, and if you don't like it, you don't have to pay any attention to it. I can certainly see the argument that it is ineffective, but "a drag on Wikipedia" strikes me as inapposite. Reasonable minds can certainly differ, though. Cheers. Dumuzid (talk) 20:49, 13 August 2024 (UTC)Reply
I'm not thinking of me personally, I'm thinking of wasted editor time in general. I'd rather editors "in dispute" spent time pursuing mechanisms that would likely lead to a result & improvements to the encyclopedia, rather than just spinning process wheels. This "ineffective" process is actually baked into WP:DR policy, so it's not that easy to ignore, especially for inexperienced editors. Bon courage (talk) 03:42, 14 August 2024 (UTC)Reply
It's also important to note that DRN serves a double purpose. DRN was originally meant to be used to identify the next best DR step for a specific dispute and it still continues to do that (usually pointing to RfC's). But it also provides mediation (especially after the disbandment of MedCom). It currently serves both purposes, but the question is: should it? It might be a better idea to somehow separate these two into their own sections/noticeboards: one for figuring out the best DR step (and assisting with it, e.g. helping in writing an RfC), and one for mediation. It would still work the same way (optional participation, run by volunteers) but it might be a bit more concentrated.
So from the above data, we can see that most disputes (that weren't closed) ended up being referred to somewhere else (RfC, WikiProject), and actual mediation is being used less and less.
What do you guys think? Kovcszaln6 (talk) 09:01, 14 August 2024 (UTC)Reply
This isn't a proposal, but in terms of DRN basically redirecting editors elsewhere, I wonder how much of that could be solved by updating WP:DR accordingly. However, that's a pretty lengthy page. I wonder whether it would benefit from an easy-to-read summary. "In general, for X go to Y." Just brainstorming. DonIago (talk) 13:35, 14 August 2024 (UTC)Reply
The PAGs are meant to be descriptive rather than prescriptive. Perhaps we should just describe how disputes get resolved in practice (which doesn't, it seems, involve DRN) ? Bon courage (talk) 13:46, 14 August 2024 (UTC)Reply
Bon courage -- but I think there's a step missing in the reasoning here. Issues end up at DRN in my (admittedly limited) experience because the normal discussion process has already stalled. Things that end up at the noticeboard are self-selecting precisely because they are already fraught. Certainly you can say that there aren't a lot of good outcomes achieved, but compared to what, exactly? Do we think the outcomes would be better for those particular disputes without DRN? I am not convinced of that. And I think DRN serves not only as a means of generating outcomes, but also one of (to overuse a trendy word) vibes. Some of DRN's successes are invisible: namely in tamping down hard feelings and providing what is, for Wikipedia, a fairly neutral form of mediation. Again, no one has to like or take advantage of DRN. But I cannot see how it existing as an option hurts anything. Cheers. Dumuzid (talk) 13:51, 14 August 2024 (UTC)Reply
In my experience, issues end up at DRN because new(ish) editors think that the process is going to result in a binding outcome that will favor their position. It doesn't, of course, because that isn't what it is designed to do. But that lack of an outcome that will definitively settle a conflict is also why experienced editors will just have an RFC instead. This is more or less the same situation that MedCom (and/or the Mediation Cabal) ended up in playing out under a new name. If DRN does get closed, we should be sure to erect a large sign informing people that going down this path once again won't be productive. MrOllie (talk) 17:49, 14 August 2024 (UTC)Reply
Is it doing any harm? Levivich (talk) 15:04, 15 August 2024 (UTC)Reply
It's wasting time (editor time being the most precious commodity for the Project) and not achieving results. But the most convincing argument here is that it's a kind of 'labyrinth of uselessness' to lure in newbie editors so they waste their time wandering around rather than harming the wider project. Bon courage (talk) 15:07, 15 August 2024 (UTC)Reply
On what basis are you concluding that the time is wasted, and that results are not achieved? Levivich (talk) 15:10, 15 August 2024 (UTC)Reply
see the table upthread. Bon courage (talk) 15:23, 15 August 2024 (UTC)Reply
I knew you were going to say that :-D
The table upthread says:
  • 71 DRN requests total since April
  • Of those, 58 were rejected for some procedural error (out of scope, failure to notify, pending discussion elsewhere, lack of prior discussion, lack of standing, abandoned, declined)
  • Of the remaining 13 that weren't rejected for some procedural error, 4 failed due to some problem during the DRN (incivility, CIR, nonspecific)
  • Of the 9 that actually went through the DRN process, 6 resulted in an RFC, 2 with a WikiProject discussion, and 1 achieved consensus at DRN.
So why is this a waste of time, or unachieved results? It seems to me that the vast majority of DRN requests (58/71) are rejected and thus don't waste time. Of the 13 that went forward, 4 failed for some reason, and the other 9 successfully achieved a result. 9 out of 13 is an almost 70% success rate. What other processes on Wikipedia have a higher success rate?
More the point: there are many pages on Wikipedia where people do things that I think is wasting their time. But if they're volunteers and this is how they choose to spend their time, then I presume they don't think their time is being wasted, so who am I to take it away from them because I think their time is being wasted?
I don't think anybody's time is being wasted at DRN who doesn't want their time "wasted" at DRN, and I don't think DRN has any different success rate (almost 70%) than any other dispute resolution process on Wikipedia (RFC, 3O, etc.). Levivich (talk) 15:34, 15 August 2024 (UTC)Reply
If a 'success' is to use another mechanism, then that's not really DRN's success. The real number of successes here is zero. Bon courage (talk) 15:37, 15 August 2024 (UTC)Reply
Why not? Levivich (talk) 15:38, 15 August 2024 (UTC)Reply
Because if DRN wasn't on the 'menu' of DR options, the disputants could have gone directly to an effective mechanism (RfC, noticeboard, WikiProject) directly. Bon courage (talk) 15:39, 15 August 2024 (UTC)Reply
Considering that 58 requests were rejected for procedural errors, do you think that people (especially newer editors) will be able to create a decent RfC if they were unable to follow DRN's rules? And there's still the issue that what if there isn't an appropriate noticeboard or the issue is out-of-scope of the related WikiProject?
Also, let's take this dispute as an example. What do you think would be the best DR step here? Kovcszaln6 (talk) 15:48, 15 August 2024 (UTC)Reply
The most often useful step would be for editors to accept that consensus is against them, rather than think they can keep 'rolling the dice'. But in this case there wasn't even really a 'dispute', more an unfinished Talk page discussion.[4] Bon courage (talk) 15:55, 15 August 2024 (UTC)Reply
Yeah that's not how I'd look at it. If editors can't pull off an WP:RFCBEFORE on their own and DRN helps them do it, that's a successful use of DRN. And DRN would be saving time, not wasting it; more time would have been wasted trying to do the RFCBEFORE on their own. Levivich (talk) 15:54, 15 August 2024 (UTC)Reply
This sounds like an argument for replacing DRN with a 'help write a good RFC' service, rather than the 'lets spend a bunch of time on mediated discussion and then have a RFC eventually anyway' service it is now. MrOllie (talk) 15:55, 15 August 2024 (UTC)Reply
Yup, and in the case cited (which could have been an RfC maybe) we didn't even get that 'help'. The request was shut because the WP:BURO bar had not been cleared. Halpful! Replacing DRN with a "RfC before" thing is an interesting idea Bon courage (talk) 15:57, 15 August 2024 (UTC)Reply
Except that presupposes that an RFC is always the right outcome. If DRN can help avoid an RFC then it is also saving time, and that seems to have happened in 3 out of the 9 DRNs. In the other 6, DRN helped an RFCBEFORE. Either way, seems like it's saving time, not wasting it. Levivich (talk) 16:08, 15 August 2024 (UTC)Reply
Part of the ways of working for the dispute resolution noticeboard, as described at the top and from what I recall in the discussions leading to its creation, is that it would direct editors to an appropriate venue for resolving a dispute, while also serving to resolve small disputes that can be handled more expeditiously. There are many editors unaware of the many different venues and thus post in the wrong ones, so I agree with the consensus of editors who supported the creation of this noticeboard that helping editors find the right venue does help overall efficiency. isaacl (talk) 16:07, 15 August 2024 (UTC)Reply
Yup, that's the reason {{help button}} exists Help!. Levivich (talk) 16:10, 15 August 2024 (UTC)Reply
Bon courage, with all due respect, decontextualized this way, I think the stats are not helpful. Apologies for the grim analogy, but it's a bit like going in to an oncology ward and saying "the outcomes here are so much worse than the rest of this hospital, we need to shut this place down." I'm certainly open to ways to improve the process here or to make it more transparent, but as long as the volunteers believe in the mission, I cannot see forcibly telling them to stand down. But, again, reasonable minds can differ. Cheers. 15:35, 15 August 2024 (UTC) Dumuzid (talk) 15:35, 15 August 2024 (UTC)Reply
That would have been the argument to keep WP:MEDCOM running. I'm all for shutting down useless WP:BURO. But in the end we'll need to see what the community thinks. Bon courage (talk) 15:39, 15 August 2024 (UTC)Reply