Pages_messaging permission error when sending a facebook message
19

Hi,

We are encountering this error Cannot message users who are not admins, developers or testers of the app until pages_messaging permission is reviewed and the app is live. since this morning and are currently affecting all of our users.

No app alerts and pages_messaging is showing as approved in the App section.

Is anyone encountering the same issue?

Thanks Vincent

Vincent
Posée il y a environ 8 mois
Hưng

same issue here

15 novembre, 18:10
Réponse sélectionnée
3

Looks like the issue has been resolved and the send message api is recovering now

15 novembre, 19:23
Lingmiao
Réponse sélectionnée
0

Same problem here pages_messaging permission has avanced, but i receive { "error": { "message":"(#10) Cannot message users who are not admins, developers or testers of the app until pages_messaging permission is reviewed and the app is live.", "type": "OAuthException", "code": 10, "error_subcode": 2018028, "fbtrace_id": "AHGYjd0CIMXXrq4aoRGzNS5" } }

15 novembre, 15:20
Галим
Janakiraman

same problem here

15 novembre, 19:08
Modi

Same here

16 novembre, 04:51
1

Looks like there is a outage on the send api https://metastatus.com/messenger

15 novembre, 15:20
Lingmiao
1

same issue 6 hours ago

15 novembre, 16:14
Px Px
唐浩

same issue 6 hours ago

15 novembre, 18:46
1

same problem here

15 novembre, 16:53
Mạnh
1

I'm experiencing the same problem here. Additionally, the platform status has just changed to 'Major Outage' again.

15 novembre, 17:29
Billy
1

same error.

15 novembre, 17:45
Tốn
1

experiencing the same.. hope this can resolved very soon

15 novembre, 17:46
Colin
1

same problem here

15 novembre, 17:55
闫帅军
1

same error...

15 novembre, 18:06
Ruo-Shan
1

same issue here :(

15 novembre, 18:29
Hoàng
1

same problem here.

15 novembre, 19:08
Janakiraman
2

Same problem here

15 novembre, 14:47
Cristian
2

same problem here

15 novembre, 14:49
Talha
2

pages_messaging have Advanced access But I can't send message

15 novembre, 14:50
Talha
2

Same issue here. We have a bug report open with FB for this.

15 novembre, 14:57
Gaurav
Gaurav

Bug Reports: https://developers.facebook.com/support/bugs/2016532432058449/ https://developers.facebook.com/support/bugs/712292604150911/

15 novembre, 15:04
4

Also the app is currently live if anyone is wondering.

15 novembre, 14:32
Vincent
4

We are encountering the same issue (started 3 hours ago):

App ID: 484551033194098 When trying to send message via Graph API: https://graph.facebook.com/v16.0/108714222147433/messages - today (15.11.2023) all of our customers started receiving error: [message] => (#10) Cannot message users who are not admins, developers or testers of the app until pages_messaging permission is reviewed and the app is live. [type] => OAuthException [code] => 10 [error_subcode] => 2018028 [fbtrace_id] => AQR1UtaRunV_XIYHBc_0wkE

, although pages_messaging pemission has Advanced access and App is live: https://prnt.sc/oA0XUtKV6VSo Before 15.11.2023 our app worked for a year - so it is not new.

15 novembre, 14:40
Oleksii
4

same issue 3-4 hours ago. pages_messaging permission has avanced and app is in live .

15 novembre, 14:45
Yonathan
4

Facebook has acknowledged it as a major outage now https://metastatus.com/messenger

15 novembre, 15:24
Gaurav
Hưng

same issue here

15 novembre, 17:55